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  Our Customers
ClockShopping.com prides itself in high quality customer service! Here is what our customers are saying about us:
The responses below have not been altered in any way from their original form.
Typos have not been corrected.
NEW!
"The process was easy and information was received timely and accurate. I even was treated timely when I phoned for questions
regarding my order. I will definately purchase from them again."
NEW!
"This was a real good experience "John" the owner responded even on a sunday as he checked orders on the day they were closed.....most unusual for a business in todays I dont care aditude....Yes they are Good... Bill Moran Lake Elsinore CA.
NEW!
"Just wanted to send you a quick note and tell you how pleased we are with the new Howard Miller clock. It's better than I even thought it would be (remember I waited 15 years to get one). After driving 400 miles viewing all of your clocks and studying for a month or more, we finally purchased the one you suggested in the first place. Not only was it the right clock but the whole purchase & setup experience was great. It was a real pleasure to meet you, your wife and baby and build up a trust factor with you, so the trip was worth it. Thanks again for walking us through the installation. It was so much easier and less stressful knowing we weren't go to break anything since this was our first experience".
Thanks again John. It certainly has been a pleasure dealing with you. I have a friend who recently bought a Howard Miller clock from a local furniture store and it has been a nightmare.
Bill Slentz
NEW!
"My order has not been received yet,it is on backorder, and I would like to point out that the Clock Superstore, is indeed a super store, and its Customer Service is the best on the internet that I've experienced thus far. I commend Mr. Lupi for taking time out of his busy day, to answer all my emails, in a very timely fashion, and I'd also like to thank him for making my purchase a priority as he does with each of his customers. I can understand why they call this a "SuperStore"... Respectfully Mrs. C. Peal
NEW!
"The clock arrived yesterday and I have scored huge brownie points with
my wife. Roadway trucking shipped the clock and it arrived in Tucson on 12/16 Unpacking
and set-up was very easy. I even had time to make a thick red velvet
bow that draped around the clock, top to bottom. It was a nice surprise
and special touch, my wife said. WE ABSOLUTELY LOVE IT!!! AND CAN'T WAIT FOR EACH HOUR TO PASS!!!
SOUNDS ARE VERY ELEGANT!! Thank you for your assistance with this purchase."
NEW!
"I just wanted to thank you, for the whole Internet shopping, that I have done with you, the e-mails were fast, and frequent, and the shipping and handling was great, and my Mother loves her Grandfather's clock, so I just wanted to say, thank you very much, and if my Mother, or I have any questions, we will either e-mail you, or call you. It has been great dealing with you, and your company. I am very satisfied. Merry Christmas to you, and your family. Thanks again!"
NEW!
"Clock delivered this afternoon....anniversary on Saturday. We are very
pleased with the elegance of the craftmanship. Will give referral to anyone
interested in buying a grandfather clock. Once again thanks,and great doing
business with you and your company"
NEW!
"The pictures were excellent and my order arrived more quickly than I expected. I plan on ordering again in the future. It was a very pleasant experience. "
NEW!
"Great Product. Fast Shipment. Highly Recommended!"
"My experience with the clock shop couldn't have been better. They consistently kept me up to date on the status of my order and when it came (very timely delivery) it was exactly as advertised. I woud shop here again. "
"I recieved confirmation within a day and my order within three days. Very pleased. "
"I enjoyed the fact that when I called the Clock Shop I spoke directly with the owner -- John. He was a great guy and took care of the all details of the order. "
"Very efficient and fast response to questions, I felt very confident dealing with the Clock Shop. Fast delivery."
"VERY EASY AND QUICK jUST WHAT WE NEED Thanks!"
"I had incorrectly filled in our home phone number on the order form. Seller took the initiative to locate our correct number and called us to verify. Outstanding service !!"
"Fast service, there were no problems, very nice experience."
"The clock that I purchased was a gift for my daughter. I purchased it on-line and had it sent directly to her in Houston, Tx. Everything went flawlessly and she loves the clock. Should I need to get another clock for some reason I will know to start shopping at The Clock Shop."
"Product arrived in the time frame as specified and it will be examined more closely when the recipient opens it this week end. However, it seems to be just fine. Thank you. "
"This is a great company to do business with; and I do a lot of internet purchasing so I would know. John Lupi really knows, and practices, great customer service. We were very favorably impressed."
"Excellent selection, very quick shipment."
"I was really impressed with the rapid response to any questions that I may have had.The staff has answered all my questions in a prompt and fully informative way. Thank You!"
"Great customer service. Checked all shipping possibilities and got my order out without any problems."
"Very helpful, courteous, responsive. Highly recommend . Very satisfied with product purchased."
All of these responses were sent to us through the Yahoo! Store Customer Ratings System. These ratings have been verified for authenticity by Yahoo! staff. The ratings have not been modified from their original form, except to remove customer personal information.
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